Our RMA process:

  • Means Return Material Authorization: Authorization to return material (for repairs).
  • An RMA (return merchandise authorization) is a numbered authorization provided by HaslerRail to
    permit the return of a product. The number is used to track the products as they are processed.
  • An RMA is similar to a tracking number or to a ticket identifying a transaction. It allows both parties
    to communicate about the progress of the transaction using the RMA No. as a reference.
  • The RMA number is assigned by the Customer Service department when the return is being
    processed.

Link to registering RMA:

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